National Police Check (Police Clearance or Criminal History Check) is
an Australia-wide consent-based check which discloses an applicant's complete
background & history by checking the name, date of birth and gender of the applicant
against the records contained in the police information database held by the
The extent of police information and personal information disclosed in a police check
result depends on the purpose of check. It could reveal disclosable court outcomes
& pending charges against your name.
Some of the other names used to indicate these checks include Police checks, National
Criminal History checks, Criminal History Checks, National Police Check Certificate,
Nationally Co-ordinated Criminal History Checks, National Criminal Record, National
Criminal Record Check, National Police Clearance or sometimes Police Clearance.
National Criminal History Checks provide vital information in an assessment process
to lower the risk of appointing an unsuitable individual to a position of trust.
It is used by organisations to screen and make informed decisions about people
applying for employment positions, including volunteers working with
children or vulnerable groups. The National Criminal History Checks can
be used to demonstrate suitability for paid employment ina position of
trust or for industry accreditation, unpaid work, student placement or
any other volunteer position.
The National Criminal History Check results cannot be used for Immigration, Visa
application purposes. While it is a suitable document for citizenship applications,
the police check for citizenship purposes is only authorised to be executed by
the Department of Home Affairs. Here, the applicants are required to give their
consent to the Department of Home Affairs as part of their citizenship application,
and the check is performed by the Immigration and Citizenship services to assess
one's suitability to confer citizenship.
People who are 16 years or older can get their Police Check done. However, those
who are under 18 years of age need consent from a parent, guardian or other legal
representative for the same.
No. AFP Clearances can only be obtained through the Australian Federal Police.
There is a hair-line difference in both the police checks. The main difference lies
in the geographical regions where they are accepted.
National Police History checks are generally used by an organisation to determine
suitability for employment, entitlement, licenses and industry accreditation
purposes. It cannot be used for Immigration or visa application purposes. It
is a suitable document for citizenship applications, but the Department of Home
Affairs is the only authorised executor of these police checks.
AFP issued police checks are suitable for Commonwealth employment, visa applications,
immigration, overseas adoption or overseas travel purposes. It is also an adequate
police check for employment or entitlement purposes if you live or work in the
Australian Capital Territory (ACT), Jervis Bay Territory or external Commonwealth
ACIC or the Australian Criminal Intelligence Commission safeguards the Australian
community by delivering National Police Checks. This helps applicants to apply
for police checks for their respective purposes. They work closely with accredited
bodies & police agencies to deliver accurate results.
Many users are confused about whether they should be applying for their NCCHC online
or in-person, i.e., manually.
Online applications are easy, flexible & cost-effective. Being government approved,
online applications are able to build trust & accuracy. It lets you take full
control over your information & provides your result within the stipulated time
without you moving a muscle! A hassle-free payment method also incentivizes users
to choose this method over its traditional counterpart.
Through us! It is merely a five-step process:-
Step 1 – elect the documents you will be providing, enter your name and verify your contact details through a One Time Password. Select the Check Type & Purpose of the Police Check.
Step 2 – Make an Online Payment. We make NCCHCs 100% online by accepting Master, VISA and AMEX cards for a secure payment through our payment gateway.
Step 3 – Fill our responsive application form by providing Birth Details, Previous Names (if any), Current and Previous Residential Addresses for the last 5 years.
Step 4 – Scan or take a photo of the four ID Documents along with a self-captured photo to support your application. Click here for a complete guide. Provide your consent by electronically signing the form.
Step 5 – Receive NCCHC - 70% of the checks are processed within 1-2 days. It may take longer under special circumstances. Download a sample certificate here.
Your NCCHC application is processed through a very hassle-free procedure wherein:-
Step 1 – After submission of application, the accredited bodies & agencies
lodge the application into the national database owned & controlled by ACIC.
After which all the details submitted by the applicant are searched through the
national database for verification.
Step 2 – If one's details are matched against a police record, then his/her
name shall be marked as ‘potential match' and further assessment will be sought
Step 3 – Police agencies then refer to their records to assess the amount
of information which can be disclosed about the candidate.
Step 4 – The Police Check is released.
Yes, once the results are up, you will receive a notification via email of the same.
Then, you can log in to KONCHECK to view and download your certificate. We do
not provide hard copies of the certificate.
You shall receive a PDF File via email by us which can be downloaded & printed out
for your use.
A police check results is kept in our records for 3 months from the time the police
check result was released to you. Post this period, police check results are
Each applicant has to submit
four types of photo identification documents from three categories as
stated below (Post changes as on 1st July 2018).
The four documents together are called
“Minimum Identity Requirement”. You will
also need to submit a self-captured photo of yourself with your photo
ID to support your application.
Each provided document may be used only once. Your name, address & date of birth
must match across all four of the identity documents. Documents submitted
must not be expired. The authenticity of these documents will be checked
through an authorized ID verifier also ensuring that your personal information
If an applicant provides identity documents using a former name, such as a maiden
name, they must provide evidence of the name change in addition to the four identity
documents. This means providing either a:
It is very rare when one can't meet the minimum identity requirements. However, in
an extraordinary case wherein you are unable to satisfy the minimum identity
requirements, the Australian Criminal Intelligence Commission (ACIC), shall handle
your situation with an Exceptional Circumstances Approach wherein you shall be
provided with special provisions to meet your photo identity requirements for
The following people shall fall under special provisions:
Refer to our
Document Guide for more information.
When a reasonably legitimate reason is found for not meeting the minimum ID requirements
there can be three scenarios:
Any combination of identity documents from at least 2 of the 3 categories can be
accepted, ensuring a total of four documents are provided.
The combination of the identity documents collected must contain the applicant’s
full name, date of birth and a photo.
If the documents presented do not contain a photo of the applicant, they must submit
a certified passport-style photo in accordance with the Statutory Declarations
We provide the Verification of applicant identity by an authorised referee form to
help you get a written reference from an authorised referee.
The authorised referee must meet a certain set of requirements.
The applicant must also provide as many identity documents as possible to support
the use of this provision.
If an applicant meets the Special Provision 3 criteria, they must provide:
Parent, legal guardian or authorised agent must:
For further clarifications, please refer to our document guide
In addition to the “Minimum Identification Requirement” the applicant must provide
a self-captured photo of them holding their photo ID to prove that they in fact
are the person in their photo ID.
A standard National Police Check costs AUD 41.50. Police checks for volunteer or unpaid employment positions cost AUD 22.50.
Our staff will have no access to your information. If you have further queries, refer
The cost for police check is not refunded after an application is lodged for submission
on our website upon payment.
We also do not offer refunds:-
For further information on our Refund Policy, please refer to our Terms and Conditions.
A police check result is delayed when an application is flagged for further review.
When we submit your police check request to the ACIC, your name, date of birth
and your gender are scanned against the police records held in the NSS System
(National Police Checking Service Support System) for potential matches. In case
you have a common name, or if your name matches with someone who has police history
information, then your application is flagged for further review. After which
a detailed check is carried out to confirm if the potential match is accurate
or not. This may involve investigating police check records held in other state
jurisdictions, which may cause delays.
The Nationally Coordinated Criminal History Check (NCCHC) has no associated validity
period. These are point-in-time checks and are valid at the time of receiving
If the organization to whom you are submitting the same is accepting any previously
issued certificate for its consideration, then you are good to go. Or else you
may have to apply for it again.
An informed consent of the person/candidate who is being checked must be obtained,
without which a Police Check cannot be carried out. Therefore, you cannot inquire
for a Police Check on some third person without his/her permission.
Disputes occur when your information, as provided in a police check result, is incorrect.
If you want to raise a dispute, you can contact our Support Officer on:
email@example.com (include your first name, surname and police check reference
For more information, please refer to our
The extent of personal information and police information released to you depends
on the reason or purpose of the police check.